Expertise-hailing service Careem is in scorching water after two separate incidents of theft and tried kidnapping allegedly by its captains had been reported on social media inside the ultimate 24 hours.
On Wednesday, a female purchaser, Syeda Alina Saeed, narrated her ordeal on Fb, saying that she had escaped a kidnapping attempt by a Careem captain on Sept 24 near Korangi Creek, Karachi. Saeed claimed that the driving force continued in route of the deserted freeway of Korangi Creek no matter her protests and commenced throwing points at her.
She managed to get out of the auto after pulling the handbrake, which slowed down the auto and distracted the driving force. Nonetheless, the captain adopted her out and tried to assault her bodily, which resulted in bruises on her arms. After some cars stopped to inquire regarding the incident, the driving force claimed that the woman had not paid the fare, acknowledged Saeed in her put up.
Following the incident, Saeed posted screenshots of an email correspondence alternate with Careem by way of which she talked about the details of the tried kidnapping along with the driving force. The company, replying to her email correspondence, assured Saeed that the captain was not working with the cab-hailing service. Saeed in her put up acknowledged that she would lodge a major data report (FIR) of the incident.
A second grievance appeared on a Fb group Soul Sisters Pakistan on Thursday by a member who posted on behalf of her buddy — who claimed to have been robbed at gunpoint by one in every of many agency’s drivers a day earlier.
In step with the put up, the sufferer had booked a expertise on Wednesday night time and was pushed to a sparsely populated area the place the Careem captain allegedly robbed her at gunpoint.
“He took all her cash and snatched her phone ‘deleted’ the Careem app […] and returned the phone once more to her,” the put up be taught, together with that the incident occurred in DHA. The particular person claimed that the captain then dropped her buddy off at her trip spot. The put up, nonetheless, did not level out if the consumer had educated the police regarding the incident. The put up, nonetheless, was deleted a lot of hours later.
Speaking regarding the incident to Dawn.com, a Careem spokesperson acknowledged that the company was wanting into the matter. She acknowledged that the consumer, who had allegedly been robbed, had not reached out to Careem herself and the authorities had stumbled on regarding the incident from social media.
The spokesperson extra acknowledged that the company had gotten in touch with the consumer and was getting further particulars regarding the incident. If the captain was found accountable, the spokesperson acknowledged, he will be blocked from the Careem group.
When requested if the company would technique regulation enforcement companies, the spokesperson acknowledged that registering a case with the police will be the consumer’s dedication, together with the Careem security and licensed workforce would assist by providing the proof gathered by the company to the police.